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23Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

22199 Hakuba-Mura, Kita-Azumi-Gun, Hakuba, Japan
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Private Bathroom Room
Max:
3 persons
195 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Superior Room
Max:
4 persons
195 sq. feet 
Bed options:
3 Single beds
Heating
Air conditioning
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Deluxe King Room
Max:
5 persons
295 sq. feet 
Bed options:
4 Single beds
Heating
Air conditioning
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Hakuba 2.5 mi
Airports
Matsumoto (MMJ) 41.1 mi
Toyama (TOY) 83.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • Front desk
  • Ski storage

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Laundry
  • Tours/Ticket assistance

Dining

  • Paid breakfast
  • Restaurant
  • Coffee/Tea in lobby

Spa & Leisure

  • Spa center

Room features

  • Dining table

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

22199 Hakuba-Mura, Kita-Azumi-Gun, Hakuba, Japan
Map view
22199 Hakuba-Mura, Kita-Azumi-Gun, Hakuba, Japan
Nearby
Ski Area
Hakuba Goryu Snow Resort
1000 ft
22184−10 Kamishiro
Hakubagoryukozan Botanical Gardens
800 ft
22184 Kamishiro
Hakuba Himekawa Onsen
900 ft
Restaurants
Base Hakuba
1400 ft
22186-2 Kamishiro
Sancho Restaurant Alps 360
3100 ft
22184-10 Kamishiro
Ramen ZuZu
400 ft
Kamishiro 22201-43
Canada-Tei
1500 ft
22200-31 Kamishiro Canadian Village

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
5.0
Location
7.0
Service
9.2
Dining
5.6
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10 based on 48 reviews
Eric
United States of America, March  2025
6.6/10

My stay at Hotel Abest Hakuba was quite a mixed experience. While the staff were wonderful and helped resolve several issues, the hotel itself left a lot to be desired in terms of comfort and amenities. The location is decent for skiing, but it's not exactly ski in/ski out as I had expected. Overall, I would not say the quality of the accommodation justifies the £250 per night price tag.

Rooms
5.0
The rooms were small and lacked storage, with just a few coat hangers and a flimsy toilet roll. There was no space to store wet ski gear, and the beds were hard.
Service
10.0
The staff were outstanding, always cheerful and willing to go above and beyond, especially when one of us needed medical attention.
Location
6.0
The hotel is a few minutes' uphill walk to the lift station, which can be a challenge in the snow. It's not exactly ideal for skiers looking for convenience.
Dining
6.0
The food was a mixed bag, with some decent dishes but often served cold. Breakfast ended too early at 9 AM, which was quite inconvenient.
Facilities
7.0
The onsen was a nice feature of the hotel, and the toiletries were of good quality, but the ski storage could have been better.
Phil
United States of America, February  2025
6.4/10

My stay at Hotel Abest Hakuba was a mix of highs and lows. The staff was genuinely fantastic and went out of their way to help us, but the overall hotel experience was quite disappointing. While the location is decent for skiing, the rooms and dining facilities left a lot to be desired, especially for the price.

Rooms
5.0
The rooms were quite small and lacked adequate storage, making it hard to unpack and organize our ski gear. We also faced issues with a window that couldn't open, which made it feel a bit stuffy.
Service
9.0
The team at the hotel was amazing; they made sure to check in on us every evening and even helped with unexpected needs, like getting meals sorted when we were hungry.
Location
8.0
The hotel's location is great for getting to the slopes, just a short walk to the lifts, which is convenient for skiing. However, the shared toilet and shower facilities may concern those needing privacy.
Dining
5.0
The dining options were quite basic and repetitive, and we often found ourselves waiting for refills or left without some essentials like milk at breakfast. While there were good items like miso soup, most offerings could have been better with a bit more care.
Facilities
6.0
The onsen facilities were decent but lacked warmth in the ski storage area, which made it uncomfortable to store wet gear.
Alexander
United States of America, January  2025
6.2/10

I had a mixed experience at Hotel Abest Hakuba. The staff were truly outstanding, always cheerful and willing to help, which made a real difference. However, the accommodations left much to be desired, from cramped rooms to a lack of housekeeping, making the overall value questionable given the per-night cost of £250.

Rooms
5.0
The rooms are quite small and lack sufficient storage, with only a few hangers available. Bedding was stained, and the overall comfort could have been much better, especially the hard beds.
Service
9.0
The service was excellent; the staff were very nice, always checking in on us, and went out of their way to help, including providing mattress toppers and transport assistance.
Location
6.0
While the location is decent and just a short walk from the lift station, it isn't 'ski in/ski out' as advertised, and the uphill trek can be tough in snowy conditions.
Dining
5.0
The dining options were hit or miss, with breakfast often being cold and the choices a bit repetitive. However, the freshly cooked dishes on some nights were quite enjoyable.
Facilities
7.0
The onsen was a great feature, providing a nice relaxation spot after a day on the slopes. Unfortunately, the ski storage room lacked heating, which was inconvenient.
Bill
United States of America, December  2024
6.6/10

I had a mixed experience at this hotel. The staff were truly outstanding, always helpful and accommodating. However, the hotel itself felt a bit disappointing, with misleading claims about ski access and inconsistent housekeeping. The food was decent but often served cold, which was a letdown.

Rooms
5.0
The room was quite small, typical for a ski resort, and lacked storage. We had to make do with minimal space and no cleaning service during our stay.
Service
9.0
The staff were incredibly warm and attentive, going above and beyond to address our needs, including providing mattress toppers for our hard beds.
Location
6.0
The location was convenient, just a few minutes walk to the lifts, but it's not true ski-in/ski-out as advertised, which made things a bit cumbersome.
Dining
6.0
While there were some decent food options, the dining experience was let down by most food being served cold. The buffet style could use some improvements.
Facilities
7.0
The onsen was a highlight, offering a good experience, but the overall amenities didn't quite match the high price tag.
George
United States of America, October  2024
7.0/10

I had a mixed experience at the hotel; while the staff provided excellent service and were truly accommodating, the overall quality of the hotel left a lot to be desired. The location was convenient for skiing, but the lack of key amenities made it frustrating at times. The food was hit or miss, but there were definitely some standout moments. Given the premium price, I expected more comfort and cleanliness.

Rooms
5.0
The room was quite small and lacked storage options, which was a bit of a hassle for a ski trip.
Service
9.0
The staff were super nice and attentive, always checking in to make sure we were okay and accommodating our needs.
Location
9.0
The location was unbeatable, just a short walk from the lifts, making it very convenient for skiing.
Dining
6.0
Breakfast options were simple but generally tasty, though some dishes could have been warmer.
Facilities
6.0
The onsen facility was a highlight, but the lack of proper ski storage was frustrating.
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23Apr2025Select date
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Rooms and Guests2 Guests, 1 Room